How To Set Up Automatic Reply On Facebook Business Page

August 18, 2022 ten min read

8 Ready-To-Use Facebook Messenger Auto-Reply Message Samples

Facebook Messenger is one of the most popular client communication channels out at that place. And client service teams are busier than ever considering of it.

Why? Because it's virtually impossible to go along upward with the heaven-high client's expectations. Today'south consumers are pickier than ever. They want your business to be available for questions all twenty-four hours long.

Merely you and your team deserve some downtime too. Whether information technology's for a long vacation to a sunny island or a thirty-infinitesimal lunch pause, y'all can't and shouldn't monitor your Facebook messages all the time. You lot're not a robot.

In order to still make sure every single one of your customers gets an instant reply — no matter at what fourth dimension — is by using motorcar-replies. In the next few minutes, you'll learn how to gear up an machine-respond on Facebook and find some prepare-to-use Facebook Messenger automobile-reply message samples.

How to set up a Facebook Messenger auto-reply messages

There are two ways to fix a Facebook Messenger auto-respond. Kickoff, we'll get into setting up an auto-reply via your regular Facebook Messenger account.

How to set up an auto-reply in your Facebook account

Set-up:

1. Click on 'Settings' at the top of your Facebook page.
2. Adjacent, navigate to the column on the left and click 'Messaging'.
3. Add the message you want to send as an machine-respond under 'Response Assistant'.
4. Don't forget to click 'Salvage'.

You tin personalize messages with the post-obit variables:

1. Your customer's beginning proper noun
2. Your customer'due south concluding name
3. Your customer's total proper noun
4. The Facebook URL to your page
5. Your website'southward URL
6. Your phone number
7. Your e-mail address

How to gear up an automobile-reply with Trengo

By using a customer service platform like Trengo, yous can create one automobile-reply for all your advice channels. Whether that's Facebook Messenger, WhatsApp, alive conversation, WeChat, or any other popular channel.

What makes using Trengo actress like shooting fish in a barrel, is that y'all can set auto-replies that automatically get turned on during the following instances:

1. During business hours
2. Outside of business organization hours
3. On specific days (for instance: only on weekends)

This means you won't have to constantly change your auto-reply bulletin (with the risk of forgetting to plough it off).

Set-up:

1. Become to Trengo'south settings >automation >auto replies.
2. Click on the + sign.
3. Pick Facebook Messenger equally a channel.
4. Decide when the machine-respond should be triggered.
5. Fill in the machine-reply bulletin.
6. Click 'Salve'.

viii Facebook Messenger Auto-Reply Message Samples

Now that you know how to set an car-reply, information technology'due south time for some well-deserved inspiration. Let'southward swoop in.

i. "Thank y'all for reaching out! We'll go back to yous within 2 hours. Kind regards, the [company] Team."

two. "Hiya! Welcome to [company]. We'll get dorsum to you lot every bit soon as nosotros can. In the meantime, you can check out our help center for more information: [link]."

iii. "Hi! We wanted to let y'all know that nosotros accept received your message and will be in touch before we close at [time]."

4. "Thank y'all for reaching out to u.s.a. via Facebook Messenger. We'll get back to yous before long."

5. "Hey there! Adept to see y'all here. Did y'all already know nosotros currently have a 50% discount on all of our products? The code is XXXX. Savour the rest of your day!"

vi. "Hi! 👋 We're currently closed, but we'll get dorsum to yous effectually [time]. In the meantime, you tin can read our new blog article [title] by clicking here: [link]."

7. "Hi there! Welcome to [visitor]. We have received your message and volition get dorsum to you within [time frame]."
8. "Thanks for your message! Nosotros're currently out of the office, but we'll get back to you first thing in the morning."

Get started

Inspired? That means information technology's fourth dimension for action. Simply re-create-paste the above examples and use them to your liking. Personalize them or simply leave them as they are, it's all upwardly to you.

I'd besides like to invite you to start a trial account with Trengo and discover how our tool makes managing Facebook Messenger easy and fast.

Endeavor Trengo for free!🚀

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Source: https://trengo.com/blog/communication/facebook-messenger-auto-reply-message-samples/

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